White Paper

Strengthening employee engagement in a time of uncertainty

Published December 18, 2020
Last updated January 20, 2021

In the months since the start of the global health crisis, millions of employees have shifted from working out of dedicated offices to work-from-anywhere environments. With an increasingly remote and flexible workforce, CIOs and technology executives need to think differently to strengthen employee engagement and motivation. To examine the situation more closely, Zendesk and HMG Strategy conducted a survey of nearly 100 CIOs and technology leaders from Fortune 1000 companies to determine the steps they are taking to motivate their teams and strengthen employee engagement.

In this in-depth research report, we look at the factors that are impacting the employee experience along with recommendations for strengthening employee engagement and motivation. You’ll discover how to:

  • Shift your leadership style to be more attuned to the changing needs of employees
  • Re-energize engagement for employees and customers
  • Connect the employee experience with the customer experience

Download the full report to understand how CIOs are strengthening their employee engagement and motivation.