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How to use Zendesk for HR

How do you build for the future of work with all the practical constraints of the present?

HR teams have been put in a tight spot.

They are tasked with leading the charge into the new era of flexible work, while also still being responsible for the daily work of hiring, training and supporting internal teams.

In this guide, we’ll show you how your HR team can use Zendesk’s low/no code tools to modernise your help desk and start building for the future of work, right here in the present.

  • Make institutional knowledge available everywhere employees need it

  • Use automation to handle frequently asked questions

  • Track KPIs, so you can celebrate wins and identify areas to improve

  • Build a solution that fits your needs now and evolves as your needs change

Get the guide

Woman working at a desk with multiple cord phones around her trying to answer multiple phones at the same time