Sales

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9 min read

6 proven sales techniques that’ll help you turn more leads into customers

Close more deals with these tried-and-tested tactics that experienced salespeople use day in, day out.

5 min read

Using Promotions To Drive Sales

Sales promotions are a great way to boost business for your company in the short term,…

5 min read

The Benefits of Sales Training

When you invest in sales training courses, you can expect to see a tangible benefit. From…

Article
5 min read

How to develop an HR team that hires the best sales reps

Great sales reps can be the most important people in your business. The very best have…

Discover AI innovations shaping service at Zendesk AI Summit

Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.

Article
6 min read

How to create a compelling sales value proposition

Your sales value proposition is one of the most important tools in your arsenal when it…

Article
18 min read

Cold calling scripts: 14 examples, templates, and tips

Cold calling scripts can help you get more leads and reach sales goals. Get tips on how to write effective scripts, and start crafting your own with our free templates that actually work.

Article
3 min read

How can sales management tools benefit your customers? 

Sales management software is a great way to keep all of your customer data and customer…

Article
11 min read

5 sales commission structures: pros, cons and how to choose the right one

Pick the right commission structure to keep sales agents motivated and improve your bottom line.

Article
16 min read

100+ motivational sales quotes to reignite your fire in 2025

Whether you need encouragement to meet your goals or comforting words after losing a deal, these inspirational sales quotes will do the trick.

Article
8 min read

CRM features: how to take advantage of them to help your business

Learn about the advantages, disadvantages and features of a CRM so that you can make the best decision for your company.

Article
17 min read

Lead generation: what it is and how to master it

Figuring out how to generate leads is almost as hard as converting them. Use this comprehensive guide to lead generation to pack your sales pipeline with quality prospects.

Article
9 min read

Upselling and cross-selling: Understanding the concepts and building a strategy

“Do you want to make that a meal?” It’s the most common offer at a drive-through…

Article
11 min read

Sales force management: what is it and what are the benefits?

Remove ALL your doubts about sales force management: what it is, how to plan and technological solution tips to facilitate your work (a lot)

Article
6 min read

6 new sales trends for improving your results

Omnichannel presence, customisation and even voice-activated purchasing - find out about the key trends so that you can sell more in 2020 and the near future

Article
4 min read

Strategy for selling services: 6 tips to increase the purchase of your solutions

Check out 6 strategic tips for selling services and learn what good practices you should adopt to leverage the results of your business.

Article
4 min read

CRM analytics: using data to make decisions

Take a look at the 6 main advantages of CRM analytics in order to make more assertive decisions and to optimise the company’s results.

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7 min read

Close deals faster with sales process automation

Learn how sales process automation helps teams be 52% more productive, convert 47% more leads, and generate 45% more referrals.

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15 cold email templates to skyrocket your leads

Cold emailing is effective for generating leads but can be time-consuming. Use our templates to help you save time and secure more responses.

Article
6 min read

Getting started with sales management: Everything you need to know

A comprehensive guide for new sales managers.