Guide

Zendesk’s customer service guide for start-ups

Published September 1, 2018
Last modified September 1, 2018

Getting a start-up off the ground is tough enough as it is—but attracting and retaining customers is even tougher. Whether you think you need two customer service agents or twenty, providing the right tools can save money, increase revenue, and keep customers coming back for more.

With Zendesk, brands like Airbnb, Brandless and Peloton have built world-class customer service experiences from the ground up—and now you can too.

Download this guide to learn:

  • Industry insights on why user feedback matters
  • How to get started with a CX tool
  • How to build a scalable metrics framework
  • How to build a customer service team from the ground up
  • Best practices on how to take action on customer feedback

Thanks! Take a look at our customer service guide for start-ups.