Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.

What is tech sales, and how do you break into it?

Today, tech sales mostly refers to software sales—specifically, selling SaaS products. But there’s more to tech sales than that.

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Profit margin calculator

Equip your business with the tools you need to boost your income with our interactive profit margin calculator and guide.

Best practices

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CRM marketing 101: Definition, benefits, and powerful strategies

Boost sales, customer lifetime value, and retention with CRM marketing, a strategy to personalise and automate campaign management.

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10 min read

What is lead management? Definition and best practices

Discover how to use a robust lead management process to boost your business and move qualified leads down the sales funnel.

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10 min read

Lead funnel: How to build it, definition, and stages

Use your lead funnel to streamline the customer journey for prospects, leading to higher conversion rates and easier sales.

Discover AI innovations shaping service at Zendesk AI Summit

Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.

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9 min read

Value chain: definition, examples and guide

The value chain gives you the tools to maximise your company’s value and profit margin by evaluating all business activities.

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150+ catchy sales slogan examples and taglines to boost sales

Memorable sales slogans and taglines help hook customers. Learn what makes a great one and how to harness its power to accelerate sales with these 150+ examples.

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