2,000 global IT leaders and employees shared their insights on how IT service management is evolving to meet the challenges of the AI revolution and increasing employee expectations.
In this infographic, you'll discover the top seven insights you need to know.
Last updated September 25, 2025
When implemented correctly, AI can help businesses create more personal and authentic connections with customers.
The future of CX is here, and this is your invitation to think bigger. Here are the top five reasons Zendesk Showcase—coming to London June 20—is the must-attend CX event in the UK this year.
Running a successful business is hard work. Juggling orders, support, and accounts takes dedication and perseverance—undoubtedly…
When it comes to mentoring, there are two key roles: the mentor and the mentee. Mentoring…
