Call center email management
Use call center email management to connect with customers on a call center solution
Rule number one: Listen to your customers. A contact center trained to listen to your customers will help your company stay ahead of your competition and provide the information you need to innovate and improve. Despite the rising popularity of social media as a support channel, email remains a popular choice for many customers seeking help.
Zendesk Support multichannel ticketing support allows teams to administer call center email management from Zendesk Talk phone support -- the same family of products used to manage all other customer conversations.
The inside scoop
Enjoy the benefits
- Boost agent productivity
- Improve the customer experience
- Reduce costs
Call center email management is a single, powerful, and easy-to-use Talk feature that will enhance the customer experience. Get started with your free trial and communicate with Zendesk Talk today!Be ready for the call
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Offering exceptional customer service is the primary goal of a contact center; and management of a call center system is the structure keeping it all together. Learn more.