Zendesk for HR teams
Engaged employees are better for business
The power of engaged employees
Zendesk’s multi-channel request management and self-service portal give HR teams the power to streamline operations for happy, engaged employees. Because companies with the highest employee engagement see 4% more sales growth and shareholder returns than average, 90% lower staff turnover, and double the customer loyalty.
Back decisions with data
Visualise your work to discover team bottlenecks and process improvements. Zendesk’s powerful analytics track the volume of HR requests, and how quickly issues are resolved across locations and channels. Also, you can measure employee satisfaction related to HR support with automated employee sentiment surveys.
Despite the growing volume of requests, Zendesk has helped our Shared Services team grow to be more efficient, organised and productive. We really couldn’t have asked for a better tool, especially with the custom analytics through Zendesk Insights.
Shared Services Manager, UTi
It gets better and better
Fastest time to value
UTi deploys an enterprise HR help desk to improve HR Service Delivery without expensive consulting and training.Learn more >
Built for the digital workforce
Leading retailer John Lewis serves a mobile workforce of 70,000 with benefit queries.Learn more >
Manage HR requests across channels
Zendesk HR becomes more responsive with multiple points of contact, with one place in the cloud to manage them all.Learn more >
Grow and innovate your HR service delivery
An open platform, apps marketplace and SaaS delivery means you can scale and tailor your HR help desk when and how you need.Learn more >