Last updated May 3, 2023
Give your customers what they want. Quick and easy resolutions to every issue. Zendesk offers a fresh alternative to Freshdesk. Why? Zendesk is beautifully simple. Support not only offers personalized customer support—it also supports your support team.
Happy help desk solutions + happy customers = A lovable Freshdesk alternative
Support is a simple system for tracking, prioritizing, and solving customer support tickets. It's built with the support agents in mind. With a dynamic help desk interface, your help desk can be more productive and manage customer interactions in one touch.
We strive to create experiences that are straightforward, with beauty that is subtle and refined. It's integration at its finest and analytics at their strongest. This is not to say we don't like shiny, pretty things. We do, but making them is not our goal. We want to provide experiences in the clearest possible form, all with a low TCO, and no extra work between use and understanding.
Make it easy to manage customers
Give customers what they want—quick and easy resolutions to their issues. Support helps you provide personalized support when and where they need it, so customers stay happy.
Support is intuitive and it's built with the support agents in mind. Everything they need lives in a single, dynamic help desk interface, so it's easy to be productive and manage customers interactions.
Choose an alternative to Freshdesk that lets you customize your support and configure any workflow. Support software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow.
Relationships have always been complicated.
New technology and changing modes of communication will only make them more so. While Zendesk can't change that fact, we do offer an alternative solution to Freshdesk. We build some impressive tools for communication organizing and managing relationships. Check us out!
Tap into more knowledge
There’s plenty of alternatives when deciding what customer service software to use. Read these resources to help finalize the decision.