New
GitHub
This integration connects Zendesk action flows to GitHub, enabling automation of tasks like creating, updating, and commenting on issues and pull requests within support workflows.
About this connector
The GitHub integration allows admins to connect Zendesk's action builder to GitHub repositories, enabling automated workflows that bridge support processes with development activities. By integrating these systems, teams can "improve collaboration and maintaining a seamless experience across multiple platforms." The connection uses OAuth 2.0 authentication, and all actions are attributed to the connecting user. The integration provides access to GitHub repositories, issues, and pull requests based on account permissions, allowing support teams to automate common GitHub operations directly from Zendesk workflows.
Actions
The following actions are available
Create issue
Update issue
Add comment to issue
Search issues
Lookup issue
Create pull request
Update pull request
Add comment to pull request
Search pull requests
Lookup pull request
Lookup user
Screens
Connector details
Requirements
All Suites (Team, Growth, Professional, Enterprise, or Enterprise Plus) OR Support (Team, Professional, or Enterprise)User must have appropriate GitHub account permissionsOAuth 2.0 with authorization code grant type
How to connect
In Admin Center, go to Apps and integrations > Actions > Action flowsCreate or edit an action flowUnder External actions, click GitHubClick ConnectFollow GitHub's OAuth 2.0 prompts to authenticate
Leave a review
Share your experience with the rest of the Zendesk community