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Asana

This connector allows Zendesk admins to integrate Asana's work management platform into automated workflows, enabling teams to create and manage tasks and projects directly from Zendesk action flows.

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About this connector

The Asana connector bridges Zendesk with Asana's work management platform through the action builder. It enables admins to integrate Zendesk with external systems in automated workflows, improving collaboration and maintaining a seamless experience. Teams can organize, track, and manage work by creating projects and tasks, adding comments and followers, and organizing work without leaving their support environment. All actions are performed within automated workflows, allowing for streamlined operations across both platforms.

Actions

The following actions are available

Create project
Create task
Update project
Update task
Add task to project
Add comment to task
Add follower to task
Delete task

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Connector details

Requirements

All Suites: Team, Growth, Professional, Enterprise, or Enterprise Plus
Support: Team, Professional, or Enterprise
Asana account for OAuth 2.0 authentication

How to connect

In Zendesk Admin Center, go to Apps and integrations → Actions → Action flows
Create or edit an action flow
Under External actions, click Asana
Click Connect
Follow Asana's prompts to authenticate via OAuth 2.0

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