Creating online forms has been hard. Customers expect a seamless, experience within your website and app. Downloading forms or repeatedly filling out the same information infuriates your customer — this must become a thing of the past. Integration of a form builder on your site enables a simple, customizable experience for both your customers, support team, and developers.
Zendesk Embeddables makes customer service magical. Professional forms like MailChimp surveys, payment forms, data entry, contact forms, and Jotform forms become intuitive within your website and app. No more downloading forms just to fill them out. Automatically input information fields so your customer doesn't have to. Submission happens with just a click. Embeddables creates a seamless and magic experience.
Zendesk Embeddables are a combination of the Web Widget and Mobile SDKs for both Android and iOS. They allow developers to embed Zendesk functionality—Help Center, Chat, or Tickets—natively into any app, website, or a standalone device. This helps maintain brand consistency, increases the efficiency of support interactions, and keeps friction to a minimum for customers.
Engage in-app at the right moment
For the questions which need help, offer a contact form or engage in real time with live chat. A seamless experience without the user leaving your app.
- Manage custom forms based on processes or teams
- Allow a custom form for requests you have not anticipated
- Test each form and determine if you are forcing a user to fill out information not needed simply to collect more information
Switch to Zendesk from Jotform
There is no clear, straightforward answer to create custom contact forms. Exploring all your alternatives is a great idea. Sign up for a free plan with Zendesk see how we can help you start. Then use what you know in your comparisons of Wufoo, Jotform, Cognito forms, Typeforms, and Formstack.
Tap into more knowledge
There’s plenty of alternatives when deciding what online form builder to use. Read these resources to help finalize the decision.