The shortcut to happy customers.

Zendesk makes support, sales and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.

Become a CX champion

Go from CX starter to champion

CX leaders build agility and resilience in their customer support. Watch our recent livestream to learn their strategies.

Learn from the leaders

Feature updates

This is What’s New

Check out the new features that keep you five steps ahead during rapid change.

Learn more

Best Practices

Future-proof your CX

A complete guide to future-proofing your customer service, including the skills and approaches you need to succeed.

Read all about it!

Our diversity commitment

We can't be silent

How Zendesk is standing with our Black employees against racism and bias.

Read more

고객 지원 Level Up 전략

CX Starter에서 Champion으로!

[온라인 컨퍼런스] 2021 CX 전략을 준비하는 통찰력과 고객 지원 향상 해법, 업계 전문가와의 네트워킹

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Go from CX starter to champion

เชิญเข้าร่วมในวันที่ 28 ตุลาคม เพื่อรับฟังข้อมูล งานวิจัยล่าสุดและเส้นทางสู่การเป็นหนึ่งทางด้าน CX (มีทีมงานไทยที่ Virtual Booth เพื่อให้ข้อมูลเพิ่มเติม)




Zendesk 為您獻上各式各樣的客戶體驗相關課題,協助您的企業在變革當前保持敏捷。


Vote 2020

Be heard

Learn how your company can encourage participation in our democracy.

Election toolkit

Thank you machine

Thank You Machine
Go on, spread gratitude

Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.

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Series 2: Autumn Edition

Zendesk Morning Show

Join us to navigate the changes in customer experience. We’ll share the updates you need to know—in 20 minutes.

Watch now

Saison 2, Édition Automne

Zendesk Morning Show

Rejoignez-nous pour découvrir les changements dans l'expérience client, nous partagerons les conseils dont vous avez besoin.

Regardez maintenant

Staffel 2: Herbst-Edition

Zendesk Morning Show

Schalten Sie jeden Dienstag ein für neue Zendesk Einblicke und Erfahrungen von Branchenführern.

Jetzt ansehen

Connect with speed and flexibility

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Product screenshot: Support


Support your community

Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all round.

Empower your employees

Employees wish to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees which are easy, reliable and productive.

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Photo: Sales
Product screenshot: Sell


Win prospects over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

-Simon Rodrigue, Senior Vice President and Chief Digital Officer

Photo: Sales

The best customer experiences are built with Zendesk

Learn from the best—our customers

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile and powerful enough to customise for a changing world.

Build conversational experiences

Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.

Learn more
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Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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