Champions of customer service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success and keep your business in sync.
New at Zendesk
Zendesk Relate 2023
Zendesk Relate, our global customer experience event, showed us the future of intelligent CX. If you missed it, no worries. You can still relive the action. Or check out our product announcements below.
Unlock intelligent CX
Feel the power of AI across your whole customer journey. Our keynote shows you how to get there.
Watch nowMeet Zendesk AI
AI is here to stay, but only Zendesk makes it easy to start. Better support, workflows and routing – right out of the box.
AI featuresCut costs the smart way
Find out how to use AI strategically to control costs while maintaining close customer connections.
Get the playbook
Take a quick tour
The best way to learn about Zendesk is to experience it like a customer. See for yourself how Zendesk makes customer experience easy.
See Zendesk in action Start tour
Where good conversations become great experiences
To make customers happy, you need conversational experiences — connected communication across any channel.
Give customers the best support
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
Win prospects over
Prospects and customers want a seamless experience, no matter where they are in their buying journey. Deliver meaningful conversations that drive more qualified leads and close more deals with Zendesk Sell.
Get employees answers
Free up your team’s time to focus on the important things and help employees get answers fast. Our help desk solution simplifies support and makes information sharing easy.
Customise your customer experience
Sunshine lets you customise and extend Zendesk to provide personalised experiences, help agents stay productive and keep the entire business connected. Plus, it’s open and flexible, so you can adapt quickly to anything thrown your way.
#1 in Digital Customer Service use case by
The best customer experiences are built with Zendesk
More than 150,000 companies of all sizes already trust us
Recommended reading
- CX Trends 2023: Immersive CX marks the dawn of a new era in service
- The three hottest trends in eCommerce right now
- How companies can make the most out of Buy Now Pay Later services
- Customer experience: strategies, importance and examples
- State of Sales 2023
- The role of customer service during an economic downturn
- CRM in service is learning how to make conversations count
- What is employee experience? Guide for the future of work
