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Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. Watch the demo and see how it’s done.
Service
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The basics
What is Zendesk Support?
Omnichannel
Seamless support, anywhere
Personalised support
Have customer context at your fingertips
Agent Productivity
Efficiently manage your customer conversations
Self-Service
Help customers help themselves
Analytics
Get smart about your support
Extensibility
Extend Zendesk Support with Apps, APIs and Embeddables
Sales
Sales
What is Zendesk Sell?
Mobile selling
Close deals from anywhere
Goodbye data entry
Enrich leads and identify new prospects to sell to
Goodbye data entry
Enrich leads and identify new prospects to sell to [5:11]
FAQs
How does ticketing work in Zendesk?
Managing tickets in Zendesk is intuitive and easy. For ticketing basics, click here.
How do I get help with set-up tips for my Zendesk Suite trial?
Check out our trial guide for the Zendesk Suite here.
How do I set up triggers and automations?
Zendesk’s productivity features are easy to set up and help free agents from repetitive tasks. Click here to read more about triggers and automations.
How do ticket forms in Zendesk work?
Check out for a brief overview, or read this article for more information on how to manage ticket forms.
Can I set up multiple help centres?
Yes, you can set up multiple help centres. Read more here.
Which applications or services does Zendesk integrate with?
Zendesk integrates with over one thousand other systems and tools. Find a full list of apps and integrations here.
How do Zendesk APIs work?
Zendesk provides 100+ different APIs for you to integrate with. Read more about our API resources here.
What’s the difference between the plans, and how do I know which one is right for me?
For information on our plans, check out our comparison page here. If you'd like to discuss any of them, send an email to demo@zendesk.com and we’ll get in touch.
How does Zendesk handle security and compliance?
Zendesk takes our customers’ security seriously. We combine enterprise-class security features with comprehensive audits of our applications, systems and networks to ensure customer and business data is always protected. Click here to read more.
What type of customers do you have?
We have over 160,000 customers using Zendesk in all industries. Here's where you can find our customer testimonials: click here.