ASIA PACIFIC

CX Trends 2021

There’s a lot to unpack from 2020 as we explore our top 5 CX trends. Tune in as we hear from regional leaders about how the trends impacted our customers and join sessions to help benchmark your business and arm yourself with concrete ways to adapt—tailored to your business, region, and customers.

Looking for the global CX Trends report?

Regional sessions

Australia and New Zealand

On-demand

Deep dive into the key CX Trends for Australia & New Zealand this year. Join this event to hear from Zendesk experts and customers about how to thrive and get ahead in 2021.



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India

On-demand

Learn more about the top Customer experience trends in the past year - both globally, and in India. Also, hear from Zendesk experts and industry leaders on effectively planning your 2021 CX strategy.


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Japan

オンデマンド配信

Zendeskユーザー企業による事例セッションに加えて、Zendeskを導入している45,000社のデータに基づく2021年のカスタマーエクスペリエンスの海外&国内の傾向もご紹介します。



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Asia

On-demand

2021 is going to be all about CX transformation in Asia - hear from our amazing line-up of Zendesk experts and customers on how to make the most of the year ahead.


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Korea

On-demand

2021년 국내외 최신 CX(고객 경험) 트렌드와 함께 선도적 기업 사례, 벤치마크 데이터, 실행 가능한 베스트 프랙티스를 확인하세요.



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Taiwan

3 月 3 日, 上午 11:00 點

與我們的專家在直播活動中,一起深入探讨今年台灣主要客戶體驗趨勢,以及協助提供最佳實施作法,讓您的企業在 2021 年茁壮成长并取得领先。


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