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5 min read

3 ways AI integrations are shaping the future of retail

Companies that provide a more compelling retail experience enjoy up to 7 per cent higher sales…

Article
7 min read

Breaking the silence: How AI is giving a voice to domestic violence survivors

Humiliation. Anger. Hurt. Betrayal. Pain. Fear. Anxiety. Guilt. Shame. Self-blame. Denial. These are just a sliver…

Article
4 min read

Unlocking the power of conversational AI in banking and finance

Bank branches used to be commonplace on most high streets across Europe. Now, they’re becoming increasingly…

Article
4 min read

Digital lending leads the way

Since smartphones were first introduced in the early 2000s, digital platforms have dramatically changed the way…

Article
4 min read

How companies can make the most out of Buy Now Pay Later services

This year, many European customers are eagerly waiting for Black Friday to finally purchase the items…

Article
6 min read

COP27 and ESG: What businesses should look out for at this year’s conference

It’s time for our wake up call. We are being warned that we are at the…

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The ultimate Black Friday deal: winning new customers

Article
5 min read

Why retailers need an endless aisle solution

Today’s shoppers insist on immediacy. They use their phones to get anything they want instantly, from…

Article
5 min read

Beyond barriers: shining a light on Black History Month in the UK

How Zendesk partners are taking meaningful strides to fight racism, raise awareness about ethnic-based discrimination, and building strong communities.

Article
7 min read

Why retailers need a digital shelf strategy and tips on getting it right

It’s safe to say that online shopping has exploded. In 2021, online sales surpassed 5.2 trillion…

Article
3 min read

Make it easy: how companies could benefit from prioritising ease over motivation

Richard Thaler, a Nobel prize winner in 2017, has a simple mantra about how to change…

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