Zendesk Meetup
CX Roundtable

Available On-Demand

About

In today’s era of digital transformation, change is on everyone’s mind and everyone’s roadmap. Let’s get together to share our newest strategies for tackling what’s ahead.

We’re delighted to invite you to a private roundtable with Wise and Wickes to discuss how they are tackling some of the biggest challenges in customer experience today, while scaling support in digital-first times.

Together, we’ll discuss trends in the world of Enterprise. Learn expert tips on staying ahead of customer demands and scaling support in digital-first times. Don’t miss our demo, which will show you how to make the most of messaging channels.

Key Takeaways:

  • Learn how top enterprise organisations are accelerating customer experience by investing smartly
  • Build out your omnichannel strategy to considers all channels
  • Understand best practices for messaging, including setting customer expectations, personalising experiences, and scaling support with staffing and automation

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Speakers

Andrei Dubonossov

Global Head of Customer Support,
Wise

Nicola Welch

Customer Experience Manager,
Wickes

Simon Miles

Regional Vice President, EMEA Solution Consulting,
Zendesk