Skip to main content

Transforming customer experiences with Zendesk and Amazon Connect

Available On-Demand


One positive from the last eighteen months, has been the accelerated adoption of more flexible, omni-channel support tools that have a quick time-to-value, and can be easily implemented. Organizations have had to respond to the evolution of both customer and employee expectations like never before; and AWS and Zendesk are here to help.

Join Alpana Goolab, Solutions Architect, AWS; Matt Harman, Account Executive, Zendesk & Peter Tailby, Principle Solutions Consultant, Zendesk to learn more about how your business can meet these evolving needs and expectations through delivering a powerful omni-channel customer experience.

You will learn how to:

  • Deliver fantastic customer experiences with an omni channel support solution

  • Set your teams up for success with a powerful single-agent-workspace, integrated with Amazon Connect

  • Simplify processes using seamless translation tools and powerful AI features to understand customer intent and sentiment

Complete the form below to view your webinar


Alpana Goolabphoto

Alpana Goolab

Solutions Architect,

Matt Harmanphoto

Matt Harman

Account Executive,

Peter Tailbyphoto

Peter Tailby

Principle Solutions Consultant,