Part 2: 7 Ways to Empower your Customers with Self-Service

Available On-Demand

About

Zendesk’s Tea Break Webinar series are bringing a collection of Top Tips to your morning tea break. In the 3 part series, our experts share how you can get the most out of your Zendesk product. In Part 2 of the series, we look at the Top 7 Ways to Empower your Customer with Self-Service.

As your customer base and your business grows, you’ll be faced with the challenge of scaling support. One of the best ways to help scale is to enable and empower customers to search and discover information on their own, before they submit a ticket. In this 30-minute webinar, you’ll learn how to:

  • Drive self-service by building an effective knowledge base and engaging community
  • Customise your Help Centre to reflect your brand’s look-and-feel
  • Get your customers (and agents) to self-serve as their first course of action

Register for Part 2 to discover the Top 7 Ways to Empower your Customer with Self-Service that will give your support team time back in their day.

Click here to see all of our Coffee Break webinars.

Complete the form below to view your webinar:

Please enter your first name
Numbers and special characters are not allowed
Please enter your last name
Numbers and special characters are not allowed
Please enter a valid email address.
Email addresses may not begin with:
Please enter a valid phone number
Please enter your company name
Please enter your job title
Please select number of employees
Please select your country
Please select an option
By submitting my personal information, I consent to Zendesk collecting, processing, and storing my information in accordance with the Zendesk Privacy Notice. Zendesk uses the information you provide to send future occasional emails about Zendesk products, services and relevant content. You can unsubscribe at any time.
By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the Zendesk Privacy Policy.

Thanks for registering! Check your inbox for an email with your unique registration confirmation.

Sorry, something went wrong!

Please reload the page and try again, or you can contact Zendesk for support.

We are sending your request...please wait.

Speakers

Ronan O'Neill

SMB Account Manager, Zendesk

Benedikt Lupper

SMB Account Manager, Zendesk