Why seamless experiences matter more than ever
Many organisations need to provide customers with fast, in-the-moment support across multiple channels. They need tools and processes that allow them to offer seamless, omnichannel service offerings online, over the phone and in-product. Even more so in the post-pandemic world we live in.
Hear from Huel’s Customer Experience Manager, Tom Kirby on how they are raising the standard for better customer service, allowing for their team to provide seamless, personalised customer experiences across multiple channels and scale easily with rapid growth.
- The importance of self-service & being omnichannel
- How Huel has pivoted their CX during the pandemic
- The impact of customer reviews on Huel
Customer Experience Manager, Huel
Principal Solutions Consultant,
Thank you very much for registering. Please check your inbox for your an email confirmation containing your unique link to the webinar.
How to get started with Omnichannel Customer Engagement
Customer interactions are constantly evolving in the ways customers communicate, the channels…
SMB Benchmark 2020: Adapting to Rapid Change – UKI
2020 came with some unexpected challenges that no one could foresee. Small…