Zendesk Roadshow UK & Ireland
Session 1: Embrace the digital tipping point

Thursday, May 20 at 11:00am (BST)

About

Join us to discuss digital transformation and best practices hosted by Peter Lorant, COO EMEA, Zendesk.

Hear Zendesk Customer success stories on Gamesys, Siemens Financial, Balearia and Discord and best practices around:

  • How to meet customers where they are
  • Helping customers help themselves
  • Personalise your customer experience
  • Keep improving with the right tools and data

And others…

Also join a fireside chat with Rachel Percival, CX Leader and consultant at Samfre Consulting to get her perspective on what’s happening around the speed of technology adoption and investment.

Why join?
You’ll learn how to create better experiences, as customer expectations continue to shift in this new and evolving landscape.

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Speakers

Rachel Percival

CX Industry Leader, Samfre Consulting LTD

Peter Lorant

COO,
Zendesk

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