How to easily and quickly implement an omnichannel customer service?

Available On-Demand


Dott is the only local e-commerce marketplace in Portugal. With more than 500 retailers, Dott’s ambition is to deliver an exceptional customer experience across multiple channels.

During this webinar, Paulo Ribeirinho, Chief Operating Officer at Dott, will share his best practices to implement a successful omnichannel customer service.

We will focus on the following:

  • Importance of an omnichannel strategy during crisis
  • Importance of Data to drive a better Customer Experience
  • Business challenges post Covid-19

Complete the form below to view your webinar:

Please enter your first name
Numbers and special characters are not allowed
Please enter your last name
Numbers and special characters are not allowed
Please enter a valid email address.
Email addresses may not begin with:
Please enter a valid phone number
Please enter your company name
Please enter your job title
Please select number of employees
Please select your country
Please select an option
By submitting my personal information, I consent to Zendesk collecting, processing, and storing my information in accordance with the Zendesk Privacy Notice. Zendesk uses the information you provide to send future occasional emails about Zendesk products, services and relevant content. You can unsubscribe at any time.
By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the Zendesk Privacy Policy.

Thanks for registering! Check your inbox for an email with your unique link to the webinar.

Sorry, something went wrong!

Please reload the page and try again, or you can contact Zendesk for support.

We are sending your request...please wait.


Paulo Ribeirinho

Chief Operating Officer

John Neves

Senior Account Executive