How to digitally transform your Customer Support -
Sandvik Mobiles’ Story
Available On-Demand
About
In partnership with 
The environment of constant change driven by COVID-19 made business transformation more relevant than ever. The importance of digital transformation isn’t under question. But how to do it well often is.
Event summary:
- Digital Transformation for Customer Support
6 key points for your Customer Support digital transformation strategy/journey - Customer Story
Hear how Sandvik Mobiles transformed their global support function, resulting in efficiency savings, improved customer satisfaction and analytics for continual improvement. - Demo
See a live demo and participate in the live Q&A.
Join Zendesk, Capventis & Sandvik Mobiles on September 22nd where you can learn more about how you can:
Make huge efficiency savings
Improve agent and customer satisfaction
Centralise requests from multiple communication channels
Be flexible and scalable to meet changing business needs
Use reporting insights to continually improve
Hear how Sandvik Mobiles successfully achieved all of the above!
Speakers
Tom Roberts
Global Technical Support Manager, Sandvik
Matt Brown
Head of Customer Engagement, Capventis
Amanda Jewiss
Senior Partner Sales Executive, Zendesk