Zendesk Roadshow UK & Ireland
Session 2: Demystifying messaging to light up the customer experience
Thursday, May 27 at 11:00am (BST)
The normal way you’ve done business has been disrupted, but staying connected to customers doesn’t need to be.
Messaging apps like Facebook Messenger, WhatsApp, and Apple Business Chat have made it easy to connect in personal ways with friends and family around the world.
Businesses know they need to be where their customers are, but growing means of communication and new technology makes it harder than ever to manage conversations across channels.
Phil Wainewright, Co-Founder of tech media site diginomica will host our panelists.
Join the conversation on:
- Meeting ever changing customer expectations
- Engaging in one conversation, across every channel
- Strategies and tools required to support adaptable CX
It’s a brilliant opportunity to network, and discuss key customer experience challenges during 2020. Learn how to tackle some of the biggest questions we’re all asking today.
Thank you very much for registering. Please check your email inbox for a confirmation email.
Please click here to go back to the main page.