Zendesk Roadshow UK & Ireland
Session 2: Demystifying messaging to light up the customer experience

Thursday, May 27 at 11:00am (BST)

About

The normal way you’ve done business has been disrupted, but staying connected to customers doesn’t need to be.

Messaging apps like Facebook Messenger, WhatsApp, and Apple Business Chat have made it easy to connect in personal ways with friends and family around the world.
Businesses know they need to be where their customers are, but growing means of communication and new technology makes it harder than ever to manage conversations across channels.

Phil Wainewright, Co-Founder of tech media site diginomica will host our panelists.

Join the conversation on:

Meeting ever changing customer expectations
Engaging in one conversation, across every channel
Strategies and tools required to support adaptable CX

Why join?
It’s a brilliant opportunity to network, and discuss key customer experience challenges during 2020. Learn how to tackle some of the biggest questions we’re all asking today.

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Speaker

Phil Wainewright

Co-founder,
diginomica