Set your CX strategy with Zendesk and Holland & Barrett

Thursday, 26 March at 11AM GMT


Join us to unveil the key findings from our recently launched CX Trends Report, where our team of researchers reviewed data from 45,000 businesses using Zendesk across 140 countries. We’ll discuss this year’s key trends and critical CX challenges with Holland & Barrett, the largest health and wellness retailer in Europe, who will also demonstrate how they greatly improved their omnichannel communications by leveraging the Zendesk platform .

Key takeaways:

  • Discover the top CX trends for 2020 following our extensive research with 45,000 businesses
  • Learn how Europe’s largest health and wellness retailer is tackling the most critical CX challenges
  • Takeaway useful and actionable advice for deploying world-class omnichannel communications

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Prelini Udayan-Chiechi

VP of Marketing, EMEA Zendesk

Charmaine Vallance-Poole

Head of Customer Experience, Holland & Barrett