Coffee Break:
How to create the best customer experience

Available On-Demand

About

2020 caught a lot of companies off-guard. Support interactions were up considerably and customer expectations became heightened in the “all digital” landscape. And that contributed to some poor customer experiences. Companies realised that they had to quickly adapt to meet the ever changing needs of their customers or risk being left behind.

Are you doing everything that you can to provide support where and how it’s convenient for your customer, so it’s fast and easy for them to get the answers they need?

Grab a warm cup of coffee and join us for this quick session where we’ll be sharing out top tips to

  • Meet your customers wherever they are
  • Empower customers to help themselves
  • Provide a personal touch at scale

Click here to see all of our Coffee Break webinars.

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Speakers

Brian Periquet

SMB Account Manager, Zendesk

Adam Nevin

SMB Account Manager, Zendesk