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Manufacturers selling Direct to Consumers: Embracing the digital

Available On-Demand


This session will explore how manufacturing can rise to the occasion by providing efficient, proactive and empathetic service to customers with increasingly complex and sensitive needs.

Key Takeaways:

  • Embracing D2C’s digital approach and doing this well

  • Servicing the customer post-sale

  • Customer 360 – Know your customer

Need some more resources?

Check out the other episodes, our customer stories and industry insights to continue your journey to becoming a number one manufacturer with CX.

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Caroline Leephoto

Caroline Lee

Enterprise Industry Expert, Zendesk

Christopher Davey photo

Christopher Davey

Principal Solution Consultant, Zendesk