Home
Services
Certification

Good as gold

Sometimes, a little external validation is just
what we need. Show off your skills with a Zendesk certification.

Worth its weight

Validate your expertise Gain confidence in your job when it comes to using Zendesk.

Be recognised Bring new ideas to the table, earn your employer’s trust, and mentor your team.

Gain a competitive edge Advance your skills, get better at your craft, and join the elite.

Support Admin Certification

Show off what you know. Be a Zendesk Support whizz.

Step up your game

Support Admin Certification badge

Explore CX Analyst

Configure and manage your reporting like a guru.

Boost your expertise

Guide Specialist Certification

Become a true master of self-service.

Never stop learning

App Developer I Certification

Code away and push the Zendesk platform to another level.

Certify your skills

More Resources

Some extra shine

  • Support Admin Exam Guide

    Here’s everything you need to know to excel in the Support Admin Certification exam.

    View the Admin exam guide
  • Explore CX Analyst Exam Guide

    Here's everything you need to know to excel in the Explore CX Specialist Certification exam.

    View the Explore CX Analyst exam guide
  • GUIDE SPECIALIST EXAM GUIDE

    Here’s everything you need to know to ace the Guide Specialist Certification exam.

    View the Guide Specialist exam guide
  • App Developer I Exam Guide

    Here’s everything you need to know to excel in the App Developer I Certification exam.

    View the App Developer exam guide
  • Certification Programme FAQ

    Our help centre is up to date and always open for business. If you can’t find the answer you’re looking for, we’re here to lend a hand.

    Find your answers

Show us what you have