Good as gold
Sometimes, a little external validation is just
what we need. Show off your skills with a Zendesk certification.
Worth its weight
Validate your expertise Gain confidence in your job when it comes to using Zendesk.
Be recognised Bring new ideas to the table, earn your employer’s trust, and mentor your team.
Gain a competitive edge Advance your skills, get better at your craft, and join the elite.
Some extra shine
Support Admin Exam Guide
Here’s everything you need to know to excel in the Support Admin Certification exam.View the Admin exam guide
Explore CX Analyst Exam Guide
Here's everything you need to know to excel in the Explore CX Specialist Certification exam.View the Explore CX Analyst exam guide
GUIDE SPECIALIST EXAM GUIDE
Here’s everything you need to know to ace the Guide Specialist Certification exam.View the Guide Specialist exam guide
App Developer I Exam Guide
Here’s everything you need to know to excel in the App Developer I Certification exam.View the App Developer exam guide
Here's everything you need to know to ace the Chat Specialist Certification exam.Visit the Chat Specialist exam guide
Certification Programme FAQ
Our help centre is up to date and always open for business. If you can’t find the answer you’re looking for, we’re here to lend a hand.Find your answers