Good as gold

Sometimes, a little external validation is just
what we need. Show off your skills with a Zendesk certification.

Worth its weight

Validate your expertise Gain confidence in your job when it comes to using Zendesk.

Be recognised Bring new ideas to the table, earn your employer’s trust, and mentor your team.

Gain a competitive edge Advance your skills, get better at your craft, and join the elite.

Support Admin Certification

Show off what you know. Be a Zendesk Support whizz.

Step up your game

Support Admin Certification badge

Guide Specialist Certification

Become a true master of self-service.

Never stop learning

App Developer I Certification

Code away and push the Zendesk platform to another level.

Certify your skills

More Resources

Some extra shine


    Here’s everything you need to know to ace the Guide Specialist Certification exam.

    View the Guide Specialist exam guide
  • Certification Programme FAQ

    Our help centre is up to date and always open for business. If you can’t find the answer you’re looking for, we’re here to lend a hand.

    Find your answers
  • Support Admin Exam Guide

    Here’s everything you need to know to excel in the Support Admin Certification exam.

    View the Admin exam guide
  • App Developer I Exam Guide

    Here’s everything you need to know to excel in the App Developer I Certification exam.

    View the App Developer exam guide

Show us what you have