Good as gold
Sometimes, a little external validation is just
what we need. Show off your skills with a Zendesk certification.
Worth its weight
Validate your expertise Gain confidence in your job when it comes to using Zendesk.
Be recognised Bring new ideas to the table, earn your employer’s trust, and mentor your team.
Gain a competitive edge Advance your skills, get better at your craft, and join the elite.
Support Admin Certification
Show off what you know. Be a Zendesk Support whizz.
Step up your game
Explore CX Analyst
Configure and manage your reporting like a guru.
Boost your expertise
Guide Specialist Certification
Become a true master of self-service.
Never stop learning
App Developer I Certification
Code away and push the Zendesk platform to another level.
Certify your skills
Chat Specialist
Build Chat like a true maestro.
Get certified as a specialist
More Resources
Some extra shine
-
Support Admin Exam Guide
Here’s everything you need to know to excel in the Support Admin Certification exam.
View the Admin exam guide -
Explore CX Analyst Exam Guide
Here's everything you need to know to excel in the Explore CX Specialist Certification exam.
View the Explore CX Analyst exam guide -
GUIDE SPECIALIST EXAM GUIDE
Here’s everything you need to know to ace the Guide Specialist Certification exam.
View the Guide Specialist exam guide -
App Developer I Exam Guide
Here’s everything you need to know to excel in the App Developer I Certification exam.
View the App Developer exam guide -
Chat Specialist
Here's everything you need to know to ace the Chat Specialist Certification exam.
Visit the Chat Specialist exam guide -
Certification Programme FAQ
Our help centre is up to date and always open for business. If you can’t find the answer you’re looking for, we’re here to lend a hand.
Find your answers
