Steps to AI Success
Thursday, September 15 at 10:30 AM GMT
Artificial intelligence (AI) and machine learning are no longer things of the future, They are here and now and businesses that are embracing these technologies are reaping the benefits ten-fold. In this webinar, we will be discussing artificial intelligence (AI) and machine learning as key initiatives that can unlock additional value from customer service.
From always-on support to backend systems that can triage tickets faster than any human team, this versatile technology has quickly raised customer expectations on what it means to offer best-in-class service.
Our expert speakers will discuss the unique challenges for leaders as they grapple with how to best use AI to deliver tangible business value. The conversation will cover these key topics:
- The 5 steps to getting started with automation
- Newly emerging AI and conversational trends CX leaders need to be aware of
- How Ultimate and Zendesk see AI being used most effectively for CX
- Common AI traps businesses fall into
In partnership with
Carl de Barra
Customer Success Manager,
Thank you for registering. Please check your email inbox for a confirmation email.
Accelerating your CX Success
Joined by CX Champions An organisation’s CX maturity is an assessment…
CX Insider – Agent Productivity tips and tricks
When you empower your agents to work more efficiently, it makes your…