What you should know about the order to cash process
The order-to-cash (O2C) process is a key part of a company’s success, as it’s the catalyst of any relationship with customers. Most companies put all their efforts on the pre-sales stage, but optimising the O2C process can drive business growth.
Hear from Zendesk as they share a step-by-step guide on delivering robust service capability in the order to cash process drastically improving customer experiences and watch their latest demo on Service for Order To Cash.
What are the steps to create a seamless O2C and customer journey?
Why are integrations key for a successful O2C process?