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How to digitally transform your Customer Support -
Sandvik Mobiles’ Story

Available On-Demand

About

In partnership with 

The environment of constant change driven by COVID-19 made business transformation more relevant than ever. The importance of digital transformation isn’t under question. But how to do it well often is.

Event summary:

  • Digital Transformation for Customer Support
    6 key points for your Customer Support digital transformation strategy/journey

  • Customer Story
    Hear how Sandvik Mobiles transformed their global support function, resulting in efficiency savings, improved customer satisfaction and analytics for continual improvement.

  • Demo
    See a live demo and participate in the live Q&A.

Join Zendesk, Capventis & Sandvik Mobiles on September 22nd where you can learn more about how you can:

  • Make huge efficiency savings

  • Improve agent and customer satisfaction

  • Centralise requests from multiple communication channels

  • Be flexible and scalable to meet changing business needs

  • Use reporting insights to continually improve

  • Hear how Sandvik Mobiles successfully achieved all of the above!

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Speakers

Tom Robertsphoto

Tom Roberts

Global Technical Support Manager, Sandvik

Matt Brownphoto

Matt Brown

Head of Customer Engagement, Capventis

Amanda Jewissphoto

Amanda Jewiss

Senior Partner Sales Executive, Zendesk