How to digitally transform your Customer Support -
Sandvik Mobiles’ Story

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The environment of constant change driven by COVID-19 made business transformation more relevant than ever. The importance of digital transformation isn’t under question. But how to do it well often is.

Event summary:

• Digital Transformation for Customer Support
  6 key points for your Customer Support digital transformation strategy/journey
• Customer Story
  Hear how Sandvik Mobiles transformed their global support function, resulting in efficiency savings, improved customer satisfaction and analytics for continual improvement.
• Demo
  See a live demo and participate in the live Q&A.

Join Zendesk, Capventis & Sandvik Mobiles on September 22nd where you can learn more about how you can:

• Make huge efficiency savings
• Improve agent and customer satisfaction
• Centralise requests from multiple communication channels
• Be flexible and scalable to meet changing business needs
• Use reporting insights to continually improve
• Hear how Sandvik Mobiles successfully achieved all of the above!