How to digitally transform your Customer Support –
Sandvik Mobiles’ Story
Wednesday, 22nd September at 11:00 AM (BST)
In partnership with
The environment of constant change driven by COVID-19 made business transformation more relevant than ever. The importance of digital transformation isn’t under question. But how to do it well often is.
- Digital Transformation for Customer Support
6 key points for your Customer Support digital transformation strategy/journey
- Customer Story
Hear how Sandvik Mobiles transformed their global support function, resulting in efficiency savings, improved customer satisfaction and analytics for continual improvement.
See a live demo and participate in the live Q&A.
Join Zendesk, Capventis & Sandvik Mobiles on September 22nd where you can learn more about how you can:
- Make huge efficiency savings
- Improve agent and customer satisfaction
- Centralise requests from multiple communication channels
- Be flexible and scalable to meet changing business needs
- Use reporting insights to continually improve
- Hear how Sandvik Mobiles successfully achieved all of the above!
Global Technical Support Manager, Sandvik
Head of Customer Engagement, Capventis
Senior Partner Sales Executive, Zendesk
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