Dig In

Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
Photo: Zendesk Explore Logo

Lite

Professional

Enterprise

Zendesk Explore Pricing
Billed annually (per agent per month) Included with Support Professional and Enterprise  £9  £29
Billed monthly (per agent per month) Included with Support Professional and Enterprise  £12  £34
Data Sources
Refresh rate 24 hours 1 hour 1 hour*
*Real time for live dashboards
Zendesk Support
Zendesk Guide
Zendesk Talk
Zendesk Chat
Pre-built Analytics Dashboards
Support Dashboards
Chat dashboards
Guide dashboards
Talk dashboards
Live Dashboards
Service Team Activity Dashboard
Customizable Live Dashboards
Data Exploration
Customised charts
Customised metrics and attributes
Customised analytics dashboards
Customised filters
Collaboration
Data Exports
Sharing with agents
Scheduling with agents
Link sharing
Embeddable dashboards Coming soon
External scheduling
Permissions
Roles management