Success stories
Sometimes, the best way to improve the customer experience is just to watch and learn. See how companies around the world are conquering common problems and elevating their customer support game.
Big Brands CRM Case Studies 2022
Customer service is becoming increasingly important. Zendesk’s CX Trends Report 2022 revealed that 60 per cent…
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Customer success vs. customer experience: what’s the difference?
Customer success vs. customer experience – what differentiates the two? Find out how they’re different and how they work together to improve the customer journey.
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