Make it right

Zendesk Support is a beautifully simple system for tracking, prioritising and solving customer support tickets
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Be fast and friendly

Zendesk Support puts all your customer support interactions in one place, so communication is seamless, personal and efficient–which means more productive agents and satisfied customers.

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Make it easy to manage customer interactions

Zendesk Support is intuitive, and it’s built with support agents in mind. Everything they need lives in a single, dynamic help desk interface, so it’s easy to be productive and manage customer interactions.

“The usability and ease of managing Zendesk Support has made it easy for me to serve our customers. We’re proud to have one of the highest customer ratings you can imagine.”

– Tony Bagalini, Senior Director of Customer Success at OneLogin Read the Story

Right place, right time

Bring in customer interactions from anywhere. With features like web widgets, predefined ticket responses and customer search history, give them faster support on their preferred channels at the moment they need it.

Customise and personalise

Zendesk Support is designed to be flexible. It works right out of the box, or it can be configured to your preferences. Customize a workflow or use apps and integrations–any way you use it, Zendesk Support has the flexibility to fit your support needs.

Be smart about your support

Zendesk Support arms you with insights so you can measure and improve your customer service. Learn what your customers think through customer satisfaction ratings, and get analytics on how you’re doing through performance reports and dashboards.

Join us for a live product demo

We'll walk you through the product family and answer any questions you have about Zendesk.

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