Make it right
Zendesk Support is a beautifully simple system for tracking, prioritising and solving customer support tickets
Be fast and friendly
Zendesk Support puts all your customer support interactions in one place, so communication is seamless, personal and efficient–which means more productive agents and satisfied customers.
Make it easy to manage customer interactions
Zendesk Support is intuitive, and it’s built with support agents in mind. Everything they need lives in a single, dynamic help desk interface, so it’s easy to be productive and manage customer interactions.
“The usability and ease of managing Zendesk Support has made it easy for me to serve our customers. We’re proud to have one of the highest customer ratings you can imagine.”
– Tony Bagalini, Senior Director of Customer Success at OneLogin Read the Story
Right place, right time
Bring in customer interactions from anywhere. With features like web widgets, predefined ticket responses and customer search history, give them faster support on their preferred channels at the moment they need it.
Customise and personalise
Zendesk Support is designed to be flexible. It works right out of the box, or it can be configured to your preferences. Customize a workflow or use apps and integrations–any way you use it, Zendesk Support has the flexibility to fit your support needs.
Be smart about your support
Zendesk Support arms you with insights so you can measure and improve your customer service. Learn what your customers think through customer satisfaction ratings, and get analytics on how you’re doing through performance reports and dashboards.
The Zendesk Family
Zendesk Support gives you everything you need to manage your customer interactions in one place. But there’s more to the story. Take a look at what else you can do with the Zendesk family of products.