Four powerful products.
The Suite offers everything you need to let customer conversations flow seamlessly across channels, creating a better experience for both your business and your customers.
SupportIntegrated customer support
Zendesk Support is a beautifully simple system for tracking, prioritising, and solving customer support tickets. Support puts all your customer support interactions in one place, so communication is seamless, personal and efficient–which means more productive agents and satisfied customers.
GuideKnowledge base and smart self-service
It’s easy to build a knowledge base so that customers can resolve support issues themselves—and most actually prefer to do so. It’s great for businesses too. With Zendesk Guide, companies can scale and deflect tickets using smart self-service, including AI-powered tools such as Answer Bot, to increase customer and agent satisfaction while also reducing support costs.
ChatLive chat and messaging
Some customers are just in a hurry and need quick access to a real person. With Zendesk Chat and Message, you can also proactively engage customers—in real time and in context. In this way, customers get the attention they deserve.
TalkCall centre software
For complex problems—like placing a complicated order or re-booking a flight—customers often call to get more personal support. Zendesk Talk makes it easy and efficient for agents to help customers over the phone as part of a seamless omnichannel support experience.
Our commitment to privacy
At Zendesk, we are committed to meeting the highest standards of information security, data privacy and transparency.
We have closely analysed the requirements of the GDPR, and worked to develop functionality to allow customers to comply with the GDPR. We have resources to help you learn more about how to use this functionality to comply with the GDPR.
The price is right
Getting started does not mean emptying your pockets. Get Support, Guide, Chat and Talk for one low price.
“Having everything all in one place, with easier to use products, has definitely been a plus for us.”
The Suite makes it easy to get all your channels set up in less than a day, so you can start offering great support to your customers without delay.