Jump into messaging with WhatsApp for Zendesk – Mediterranean

Available On-Demand

About

With billions of people in over 180 countries around the world using WhatsApp, it has become one of the most prevalent messaging apps. Messaging has become the dominant way consumers communicate and it’s no surprise that this is how they expect to interact with businesses as well. And as consumer preferences evolve over time, businesses need to ensure their support teams are empowered to seamlessly serve customers from within a unified tool, regardless of channel.

With our most recent solution – WhatsApp for Zendesk Support – businesses like yours can easily reach over 1.5B users over WhatsApp to provide fast, responsive support using a single and familiar tool, Zendesk.

If you’re looking to understand how WhatsApp for Zendesk Support enables your customer support agents to easily manage conversations that come in through WhatsApp in one, centralised location within Zendesk, join John Neves, Territory Manager Mediterranean as he will provide an overview of our latest solution.

Watch our Spotlight webinar where we discuss:

  • How to engage with customers over WhatsApp quickly with your existing workflows in Zendesk Support
  • How to empower your support to manage and scale conversations coming in from WhatsApp
  • Getting started with WhatsApp for Zendesk Support for your business

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Speaker

John Neves

Territory Manager Mediterranean

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