Our people are your people
Our team offers an effective combination of broad customer service expertise and deep product knowledge to help you deliver a differentiated customer experience. From a strategic implementation to always-on service, we make sure you get the best value out of Zendesk.
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We’re a support organisation within a support organisation, so we get it. As the “super-users” and original beta testers who use the software every day, we are empowered to get you the answers you need.
We are a team of experts working in a solution centre, doing everything we can to resolve your problems.
Tailored help and guidance experience for your evolving business needs and technical environment.
Confidently manage complexity with a Personal Support Engineer who knows your business and CX stack.
Get in-depth API and integration support for your developers from experienced and certified specialists.
Uncover issues ahead of time and, through regular health checks, continually optimise your CX and solutions.
Achieve your biggest goals with the highest level of strategic and technical partnership.
Get all the features of the white-glove experience, including increased coverage, designated Premier team and developer support.
Drive strategic alignment and momentum across Zendesk projects and programmes with a seasoned technical advisor.
Execute and deliver on your roadmap faster with a Technical Architect or Service Consultant as part of your teams.