This WooCommerce integration app allows you to view customer, order and product information from your WooCommerce store within the Zendesk Support ticket and user sidebars. The app supports all out-of-box WooCommerce features and product types (simple, grouped and variable).
View all orders associated with a customer
Filter the list of orders by ID or a search term
Sort the list of orders by ID or created date
View details of all product line items in an order
View order payment history, including applicable taxes, discounts and refunds
View customer details, including billing and shipping addresses
View all notes associated with an order
Click to view customer, order or product details within WooCommerce
Link an order to a ticket in order to have it show up whenever that ticket is viewed (and report on the link afterwards using tags)
If you have questions or thoughts about how to improve this app, please contact us as we value your feedback. We can also build a custom Zendesk Support, Chat or Sell app that supports any of the official WooCommerce extensions.
If you're interested in providing a complete customer service solution using Zendesk's knowledge base product, we also offer an extensive range of custom themes for Zendesk Guide.