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Zendesk Roadshow UK & Ireland
Session 3: Fintech & High Growth Tech: Business as (Un)usual

Available On-Demand


This session, moderated by Scott Carey, editor of Computerworld, one of the longest standing and most influential tech publications in the world, brings together leading Fintech organisations to discuss the key CX trends and challenges facing the industry, during and post COVID-19, and how to overcome them.

Joining Scott Carey on the panel is:

  • Pat Phelan, Chief Customer Officer, GoCardless
  • Jason Maude, Chief Technology Advocate, Starling Bank
  • Cosmin Uciu, Head of Member Support at Tide Business Banking
  • Janine Hirt, Chief Operating Officer, Innovate Finance
  • Celine Maher, VP UK&I, Zendesk

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Scott Careyphoto

Scott Carey

Group B2B Editor, IDG UK. (Computerworld)

Pat Phelanphoto

Pat Phelan

Chief Customer Officer, GoCardless

Cosmin Uciuphoto

Cosmin Uciu

Head of Member Support, Tide

Janine Hirtphoto

Janine Hirt

Chief Operating Officer, Innovate Finance

Celine Maherphoto

Celine Maher

VP UK&I, Zendesk