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Zendesk Roadshow UK & Ireland
Session 1: Five Big Bets for the Future of CRM

Available On-Demand


Adrian McDermott, President of Products at Zendesk, has some bold ideas on the future of CX and what it will look like.

Join him, Prelini Udayan-Chiechi—Vice President, Zendesk EMEA and Pat Phelan, Chief Customer Officer, GoCardless—to check out the big bets on AI, self-service, messaging and how to “turn data into your superpower.”

Learn how CX is changing in the region and discover the approach our customers are taking.

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Prelini Udayan-Chiechiphoto

Prelini Udayan-Chiechi

VP Marketing, EMEA, Zendesk

Adrian McDermottphoto

Adrian McDermott

President of Products, Zendesk

Pat Phelanphoto

Pat Phelan

Chief Customer Officer, GoCardless