Retail & eCommerce Customer Service: The Art of the Possible

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Making your team more efficient in Retail & eCommerce

Join us and Premium Plus to learn how to make your team more efficient in Retail & eCommerce.

We’ll be showcasing how some of our customers leverage Zendesk to automate their entire returns exchange process while integrating with their eCommerce platform Shopify.

Areas for discussion:

• Automating returns to better scale your business and provide better customer experience

• 360 view with integrated sales and operational data to make better business decisions

• Sidebar apps for agents to provide more context and increase efficiency

• Powerful macros to speed up processes

including a demo and time for Q&A at the end.

In partnership with