Retail & eCommerce Customer Service: The Art of the Possible

Thursday, June 16th at 10AM (BST)


Making your team more efficient in Retail & eCommerce

Join us and Premium Plus to learn how to make your team more efficient in Retail & eCommerce.

We’ll be showcasing how some of our customers leverage Zendesk to automate their entire returns exchange process while integrating with their eCommerce platform Shopify.

Areas for discussion:

  • Automating returns to better scale your business and provide better customer experience
  • 360 view with integrated sales and operational data to make better business decisions
  • Sidebar apps for agents to provide more context and increase efficiency
  • Powerful macros to speed up processes

including a demo and time for Q&A at the end.

In partnership with

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Adrian Remedion

Solutions Consultant,
Premium Plus

Annabel Moody

Account Executive,