Events
Our events are the best part of your workday. We host training courses, webinars and conferences that you’ll actually want to stick around for.
May 21
Relate Digital 2026
Virtual | 10:00 AM BST // 11:00 AM CEST
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Register now
May 18 - May 20
Relate 2026
Colorado Convention Center in Denver, Colorado
Experience the future of agentic service. Learn how leading brands resolve millions of issues without a single ticket. Connect with 2,000 CX and IT professionals at the leading service event of the year.
Register now
Mar 25
AI for iGaming & Betting: Scaling CX in 2026
DIGITAL EVENT | MARCH 25 | 1 PM GMT
Join us for a 30-minute masterclass in iGaming and Betting CX strategy and automation. Learn how to scale complex workflows, protect your margins, and outpace the competition with no extra headcount.
Register now
Zendesk AI Summit 2025
Virtual | On-demand
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides and on-demand sessions to shape your AI strategy at your own pace
Watch now
25
Mar
AI for iGaming & Betting: Scaling CX in 2026
DIGITAL EVENT | MARCH 25 | 1 PM GMT
Join us for a 30-minute masterclass in iGaming and Betting CX strategy and automation. Learn how to scale complex workflows, protect your margins, and outpace the competition with no extra headcount.
Register now
18
May
Relate 2026
Colorado Convention Center in Denver, Colorado
Experience the future of agentic service. Learn how leading brands resolve millions of issues without a single ticket. Connect with 2,000 CX and IT professionals at the leading service event of the year.
Register now
21
May
Relate Digital 2026
Virtual | 10:00 AM BST // 11:00 AM CEST
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Register nowShowing 3 out of 3 events
Inside the Forrester TEI Study: 301% ROI With Zendesk
Online | 10AM (GMT)
Join Zendesk and Forrester for a fireside chat revealing how CX leaders prove ROI, reduce costs, and drive growth. In this session, Forrester analysts share how leading organisations are demonstrating measurable impact with Zendesk — and how you can build a stronger, data-driven business case for your own CX strategy.
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PURE Insurance: a blueprint to scale employee service across IT to HR
Online | 5PM (GMT)
Discover how PURE Insurance built a best-in-class IT support organisation that drives employee satisfaction and operational efficiency across multiple departments. Join our exclusive IT leadership spotlight featuring Ryan Easton, AVP, Head of Technical Support at PURE Insurance.
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The trust economy: How to earn trust in 2025
Online
Learn how Fortnum & Mason transformed their CX by turning trust into their most valuable currency; centralising feedback, empowering agents with AI and revolutionising service delivery with Zendesk and Trustpilot integration. Hear them explain the framework that saw their Trustpilot rating soar from 1.8 to 4.3.
Watch now
Zendesk AI Summit 2025
Virtual | On-demand
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides and on-demand sessions to shape your AI strategy at your own pace
Watch now
AI Masterclass 2025
Online
Join this 3-part AI Masterclass series to gain practical tools, real-world examples, and expert guidance to adopt and scale AI, with a live Q&A in the final session to dive deeper.
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Avon masters the HR makeover with 98% employee satisfaction
Online
Learn how AVON is revolutionizing global employee services by placing human connections and seamless support first. Led by Karolina Michalska, AVON’s People Services team built a unified platform with Zendesk at its core—boosting efficiency, reducing costs, and ensuring consistency for over 5,000 employees worldwide.
Watch nowShowing 6 out of 46 events