Adapting in unprecedented times – New Future of CX

Available On-Demand

About

What are customers expecting from organisations in the new normal?

In such unprecedented times, we’ve seen customer experience is a competitive advantage.

Companies have needed to reevaluate and adapt their CX strategy to adjust to the new normal, but what impact does this have on the way they deliver customer service and how can companies ensure they have the flexibility to continually meet customer expectations?

Listen to a 30min panel with Zendesk and 3 tech partners; Tymeshift, Klaus and BotXO, each representing a unique view and insight into what the future of CX looks like to them.

They will be providing insight on:

  • Effects of Covid-19 and the impact it has on CX.
  • How to define the value of your CX solutions?
  • How teams have adjusted to the global remote experience (WFH)
  • What are customers now asking for? Has the demand changed?
  • What does the future look like? How companies need to become more agile.

Complete the form below to view your webinar:

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid phone number
Please enter your company name
Please enter your job title
Please select number of employees
Please select your country
Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)
Please select an option

Thanks for registering for the webinar. It will give you some top tips on where to focus your efforts to deliver the best customer experiences possible in 2020. We look forward to seeing you soon.

Sorry, something went wrong!

Please reload the page and try again, or you can email us directly at support@zendesk.com.

We are sending your request...please wait.

Speakers

Darren Parker

Senior Manager, Customer Success EMEA
Zendesk

Henrik Fabrin

CEO & Founder
BotXO

Martin Koiva

CEO & Co-Founder
Klaus

David Birchmier

CEO & Founder
Tymeshift

Thanks for registering for the webinar. It will give you some top tips on where to focus your efforts to deliver the best customer experiences possible in 2020. We look forward to seeing you soon.