Give agents the right tools they need based on the ticket they’re solving.
Build workspaces that are relevant to the ticket at hand
As your customer service team grows and your support operations become more complex, agents can get bogged down looking for the right productivity tools to use. With contextual workspaces, you can automatically surface the most relevant tools for solving the ticket at hand.
Easily see the right apps
Have the flexibility to pre-select which apps to expand and collapse right when you open the ticket
THE VALUE OF CONTEXTUAL WORKSPACES
Understand the value that building customised ticket interfaces can bring to your support teamRead here
SET IT UP
Want to learn more on how to set up a contextual workspace?Get started
MANAGING CONTEXTUAL WORKSPACES
Learn the basics of how to manage your contextual workspacesLearn more
Need tips and tricks on how to strategise your contextual workspaces?Read how