Merge faster in Zendesk and improve the customer experience with advanced ticket merging.
- Quickly identify duplicates from the same requester
- Bulk merge tickets without having to switch screens
- Restrict to only tickets within the agent's groups
- Show only tickets with a matching brand
- Configure required fields for merging
- Carry over comments along with their timestamps
- Customize merge comments
- Roll up tags and priority
Try it for free
Sign up today for a 14-day free trial. Use coupon code TRIALWOCC to try without a credit card. Cancel anytime by simply uninstalling the app.
Last updated on August 3rd, 2021