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Ticket Merge

Merge tickets faster in Zendesk

Preview image of app
Preview image of app
Preview image of app

Watch the demo

Merge faster in Zendesk and improve the customer experience with advanced ticket merging.

Features

  • Quickly identify duplicates from the same requester
  • Bulk merge tickets without having to switch screens
  • Restrict to only tickets within the agent's groups
  • Show only tickets with a matching brand
  • Configure required fields for merging
  • Carry over comments along with their timestamps
  • Customize merge comments
  • Roll up tags and priority

Try it for free

Sign up today for a 14-day free trial. Use coupon code TRIALWOCC to try without a credit card. Cancel anytime by simply uninstalling the app.

Last updated on August 3rd, 2021

App details

Works with
support
Ticketing System
Author
Playlist
Version
2.1
Price (USD)
Free 14-day trial, then $2.00 per agent, per month

Apps install directly into your account

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