Talk Partner Edition
Integrate an existing call centre solution with Zendesk Support using Talk Partner Edition and Zendesk’s CTI toolkit
Make it your own
Get under the bonnet with Zendesk’s powerful CTI Toolkit —JSON based REST APIs — to customise your own call centre.
Read our guide
Integrating Talkdesk with Zendesk has empowered our agents by giving them the tools and information they need to deliver a truly personal experience to every customer and in turn create brand loyalty. With this integration, we have the ability to use Talkdesk's agent extensions so that customers can easily connect with their personal Edmunds Car Shopping Adviser — all while still using Zendesk as our support ticket system.
Check out our Premier Partners
Cloud-based contact center solutionLearn more
Advanced cloud contact centre softwareLearn more
Integrated unified communications solutionsLearn more
Visit our Marketplace for more. Note: Other apps that use these CTI capabilities (e.g., for screen pop) will also require Partner Edition.Take a look