Tactile

Tactile is a soft-UI Help Center theme built on neumorphism: raised cards, pressed-in search and tray, tactile nav keys and a decorative dial. Evolved for accessibility, with AA text contrast, visible control edges and clear focus rings. Calm, premium and easy to scan.

What makes it different

Raised toolbar header with nav keys that sink on hover. A hero panel with a pressed-in search and a decorative dial. Three-column raised topic tiles with pressed icon wells. Popular articles in a pressed-in tray. A raised call-to-action panel.

Included

Fully responsive, verified without horizontal overflow at 390px on home, category, section, article and search pages. Accessible by design: WCAG AA text contrast on default colours, visible control edges, visible focus rings, skip link and reduced-motion support. All Help Center templates are included: home, category, section, article, search, requests, new request, community, profile, service catalog and approvals. Colours, logo and favicon are editable in the Theming Center. Fonts are self-hosted (no Google Fonts request). No extra JavaScript: the design is pure CSS on top of the standard Help Center scripts.

Languages and RTL

Theme settings are translated in all 37 Help Center locales shipped with the theme. Theme-specific copy is translated for English, Portuguese and Spanish and falls back to English in other locales. Right-to-left languages such as Arabic and Hebrew are supported: the layout mirrors using logical CSS properties.

Installation

In Guide admin, open Customize design and import the theme zip. Set your logo and colours in the Theming Center, then publish.

Credits

Built on Zendesk's open-source Copenhagen theme (Apache-2.0) for form and workflow functionality. The minified bundles in the assets folder come from that theme (version 4.51.4); unminified source: https://github.com/zendesk/copenhagen_theme. Design, layouts and styling are original. Fonts under the SIL Open Font License.