Recursive Labs sits at the intersection of business and technology, and we specialize in Visual Engagement Technology with several US patents in visual sharing.
Our core products include:
Realtime - no download, flagship cobrowse providing "over the shoulder" support online
Relate - no download voice and video stack taking chat logs to the next level
Relate SMS - live mobile video streaming kicked-off from a simple text message, perfect for remote troubleshooting
Record - archival session recording and playback for training, audits, etc.
Recursive Lab's Technology can live directly within Zendesk through our integration and we can start no download interaction from Zendesk Chat. The point is to bolster that quintessential, easy customer experience that provides an additional means of digital interaction, support, and engagement.