3Pi

Bogotá, Colombia | 20 projects | 13 certifications
**At 3pi Tech, we turn Zendesk into your competitive edge.** From license sales to implementation, integrations, and automation — we help you build smarter support systems that scale. We took Stanley Black & Decker from 0 to 20,000 daily interactions. Ready to scale your CX? Let’s build.

You’ve got Zendesk.

We make it work harder. We’re not just another implementation shop. We’re the go-to partner for companies that need Zendesk to do more — at scale.

*Here’s what we do: *

- Launch Fast. Full Zendesk implementations, done right the first time. Tailored to your workflows, not someone else's template.

*- Connect Everything. * CRMs. ERPs. Data warehouses. You name it. We integrate Zendesk into your tech stack like it’s always been there.

- Build Smart. CRMs. ERPs. Data warehouses. You name it. We integrate Zendesk into your tech stack like it’s always been there.

-Design for Humans. Guide theming that doesn’t just look good — it works. UX that makes self-service actually useful.

-Optimize CX. We help support teams run leaner, solve faster, and measure what matters.

Real results:

We helped Stanley Black & Decker go from zero to 20,000 daily support interactions with 550 global agents — all under one centralized Zendesk instance. That’s what scale looks like.

*Need your Zendesk to actually solve problems? * Let’s talk.

Services offered
Implementation
Training
Design/Guide Theming
Reseller
System Integrator
CX Consultant
Regions
North America
Latin & South America
Partner type
App Developer
Implementation Partner
Theme developer

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